*Please note that we are unable to offer free returns outside of the UK for our sustainable clothing. Therefore, it is up to the customer to contact us and pay the return costs.
At Origin X Performance we offer hassle free returns to our customers in the UK for our mens and womens.
Origin X offers a 30 day return policy if your item falls within the following:
- Is the wrong size
- Has a fault
- It is not what you were expecting
To organise a return please visit our returns portal. A step by step guide will help you make a return!
If the item has not been purchased through our online store, then we require an email stating that you need to return an item. Therefore, please contact us.
Once the return is completed and both parties are satisfied, we will refund your money and it will arrive within the same bank account used to make the transaction within 14 working days.
*We require the item to have all its original labelling to be eligible for a refund.
*If returning an item, please make sure it is unworn. If we suspect it has been used we will contact you and you will not be eligible for a refund.